Competing against big name companies is intimidating even for the most experienced entrepreneurs. But just because a company is bigger doesn't mean its better. Small businesses can compete against bigger companies by playing to their strengths and using strategies that make them stand out from their larger competition.
1. Niches
Small businesses can compete against the big companies by focusing on niches within the larger market. These niches can be based a number of things. The most important thing is that making sure your profitable and that your company delivers better than anyone else. Large companies may have larger product line, but on a product by product basis they cannot compete with smaller businesses who have a market niche. Hence the saying quality over quantity.
2. Customer service.
Large companies frequently struggle to provide personalized attention to their customers. On the other hand, small businesses have earned a reputation for their ability to treat their customers with a personal touch. Leverage that ability in your advertising and customer referral programs to differentiate yourself from larger competitors.
3. Long-term customer relationships
Another small business advantage is their ability to create long term relationships with their customer base. Big companies sometimes find it difficult to develop long term relationships with their base simply because customers tend to relate to people rather than organizations. But small businesses are all about people. That makes it easy for customers to put a face on your business, thus facilitating the development of long term relationships.
4. Loss leaders
By taking a loss on a few select products you can increase customer traffic and expose new customers to the big advantages your small business has to offer. A common tactic you may also want to consider is selling a "loss product" with another more profitable product to minimize the overall loss.
5. Professional excellence
In large companies, the people at the top are often separated from the people who interact with customers by several levels of middle managers. But in smaller companies, the owners have the opportunity to regularly interact with all their employees and observe their employees interaction with their customers. This is a good advantage because your first level employees can hear directly from you what you expect from them. It also gives you the opportunity to encourage your employees to do the same.
6. Employees
Small businesses also have the advantage of being able to retain a much higher percentage of employees than their big company counterparts. The result is lower training costs, better service, and a healthier company overall. By taking time to develop relationships with your employees you will get loyalty in your employees and give your business the edge you need to compete in the marketplace.
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